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Frequently Asked Questions

 
 

How does it work?

 

Simply! Just purchase your physical Venice Insider Pass from our website. We lovingly hand deliver it to you within 2-3 business days. You show your pass to your waiter or at the register upon check out and you'll receive the benefit that participarting place offers. 

Are the benefits always offered or is it a one-time thing?

 

The offer is always available! So, enjoy the VIP treatment! The benefits are subject to change as vendors may want to customize offerings. We'll alert VIP holders to any updates via email and Instagram.

Is VIP a physical card or is it something I show on my phone?

In this first iteration, VIP is a physical card. There is no app associated with it. Nor is there a bar code. 

Can I share a card with my partner?

 
 

Venice Insider Pass is intended for a single user, as each card bears an individual's name. It's important to note that some participating places, like Green Goddess, do require the name to match an ID. 

What types of benefits does VIP provide?

 
 

Each participating VIP partner determines their own benefit. Offers are subject to change. We will alert VIP holders via email and Instagram if there is any change. And you can always view our website! 

Is there an expiration date?

 

VIP is valid for one year from the date of purchase giving you plenty of time to enjoy all the benefits it offers!

Can I buy a Venice Insider Pass as a gift?

 
 
 

Absolutely! VIP makes for a fantastic gift. Simply provide the recipient's details when purchasing and we'll deliver the card directly to them. Easy. 

How will I know when new businesses join VIP?

 
 
 

We'll email you. But also, follow us on Instagram so you for sure won't miss any updates!

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